Data protection declaration

This data protection declaration (version: GDPR 1.0 dated 09/05/2018) was created by:
Deutsche Datenschutzkanzlei Datenschutz-Office München (German Data Protection Office Munich) – www.deutsche-datenschutzkanzlei.de

Data protection

We, RAICO Bautechnik GmbH, are responsible for this online offer and, as a tele-service provider, we are obligated to inform you regarding the type, scope and purpose of the collection and use of personal data in a precise, transparent, comprehensible and easily accessible form at the beginning of your visit to our online offer. The content of the instructions must be made accessible to you at all times. We are therefore obligated to inform you as to what personal data is processed and used. Personal data is considered to be all information referring to an identified or identifiable natural person.

We attach great importance to the security of your data and to compliance with data protection provisions. The collection, processing and use of personal data is subject to the provisions of the currently applicable European and national laws.

With the following data protection declaration, we would like to inform you as to how we handle your personal data and how you can contact us:

RAICO Bautechnik GmbH
Gewerbegebiet Nord 2
D-87772 Pfaffenhausen
Telephone +49 8265 911 0
Fax +49 8265 911 100

E-mail info@raico.de
Internet www.raico.de

Representative Managing Directors:
Manfred Hebel and Dr. Stefan Lackner

Court of registry: Memmingen
Register number: HRB-Nr. 4332

Our data protection officer
In case of any questions, please contact our Data Protection Officer as follows:

Maximilian Pothmann
Deutsche Datenschutzkanzlei – Pothmann UG
Bahnhofstraße 50, D-87435 Kempten
E-mail: pothmann@deutsche-datenschutzkanzlei.de
Web: www.deutsche-datenschutzkanzlei.de

A. General

For improved comprehensibility, no distinction is made in our data protection declaration between genders. Following the principles of equality, the relevant terms apply to both genders.

Please refer to Article 4 of the EU General Data Protection Regulation (GDPR) for information re-garding definitions use such as e.g. "personal data" or its "processing".

The personal data of the user processed within the framework of this online offer include inventory data (e. g. name and addresses of customers), contract data (e.g. services requested, names of persons responsible, payment information), usage data (e.g. visited websites of our online offer, interest in our products) and content data (e.g. entries in the contact form).

"Users" comprises all categories of persons affected by data processing. These include, for instance, our business partners, customers, interested parties and other visitors of our online offer.

B. Specific

Data Protection Declaration

We guarantee that we only collect, process, save and use your relevant data in conjunction with the processing of your inquiries as well as for internal purposes, and also to render the services or provide the contents you have requested.

Basic principles for data processing

We process the personal data of the users only in compliance with the relevant data protection regulations. This means that the data of the users is only processed if legal permission exists, i.e.
- in order to render our contractual services (e.g. processing of orders) of where it is specified by law,
- your consent is given, and
- due to our legitimate interests (i. e. interest in the analysis, optimisation and economic opera-tion and safety of our online offer in the sense of Art. 6 par. 1 lit. f. GDPR, in particular for the range measurement, development of profiles for advertising and marketing purposes as well as the collection of access data and use of the services of third-party providers).

We would also like to show you where the above-mentioned legal bases are regulated in the GDPR:

Consent: Art. 6 par. 1 lit. a. and Art. 7 GDPR
processing for the fulfilment of our services and the im-plementation of contractual measures: Art. 6 par. 1 lit. b GDPR
Processing for the fulfilment of our contractual obligations: Art. 6 par. 1 lit. c GDPR
Processing for the protection of our legitimate interests: Art. 6 par. 1 lit. f GDPR

Data transfer to third parties

Disclosure of data to third parties takes place only within the framework of statutory specifications. We only disclose the data of the users to a third party if this is necessary, for example, for contrac-tual purposes or on the basis of legitimate interests in the economic and effective operation of our business division.

If we deploy a sub-contractor to provide our services, we shall take appropriate legal precautions as well as corresponding technical and organisational measures to ensure the protection of the person-al data in accordance with the relevant legal requirements.

Data transfer to a third country or an international organisation

Third countries are understood to be countries in which the GDPR is not directly applicable law. This generally comprises all countries outside the EU, or the European Economic Area.

A data transfer to a third country or an international organisation takes place. It is taken into con-sideration here that correspondingly suitable/appropriate guarantees exist and that enforceable rights and effective legal remedies are available.

You can obtain a copy of the suitable guarantees under the following links:
Privacy shield
Standard contractual clauses

Storage duration of your personal data

We abide by the basic principles of data economy and data avoidance. This means that we only save the personal data that you provided to us long enough to fulfil the above-stated purposes or as determined by the various storage periods required by law. If the respective purpose is no longer given or after expiration of the corresponding periods, your data is blocked or erased as a routine procedure in compliance with the legal requirements.

For this purpose, we have prepared an in-house concept to ensure this procedure.

Contacting RAICO Bautechnik GmbH

If you contact us via e-mail or by using our contact form, you declare that you agree to the elec-tronic communication. Personal data is collected within the framework of establishing contact with us. Which data is collected when using a contact form is evident from the respective contact form. Your data is safely (SSL encrypted) transferred. The details you provide are used exclusively for the purpose of processing the inquiry as well as for any possible follow-up questions.

We would like to inform you of the legal bases for this:

processing for the fulfilment of our services and the im-plementation of contractual measures: Art. 6 par. 1 lit. b GDPR

processing for the protection of our legitimate interests: Art. 6 par. 1 lit. f GDPR

We use a software for the maintenance of customer data (CRM system) or a comparable software on the basis of our legitimate interests (efficient and fast processing of user inquiries).

We would like to point out that e-mails can be read or changed during transfer unnoticed and with-out authorisation. Furthermore, we would like to draw your attention to the fact that we use a software to filter unwanted e-mails (spam filter). Through the spam filter, e-mails may be rejected if they are incorrectly identified as spam mails due to certain features.

Which rights do you have?

a) Right of access
You have the right to free information regarding your stored personal data. Upon request we will inform you in writing, in compliance with applicable law, as to which personal data we have stored. This also includes the origin and recipient of your data as well as the purpose of the data pro-cessing.

b) Right to rectification
You have the right to have any incorrect data stored by us rectified. Here you can request a re-striction of processing, e.g. if the correctness of your personal data is contested.

c) Right to block
You can also have your data blocked. However, to take a block of your data into consideration at any time, said data must be kept in a blocked file for control purposes.

d) Right to erasure
You can also request the erasure of your personal data, if no statutory storage obligations exist. Insofar as such an obligation exists, we will block your data as wished. If the corresponding legal requirements exist, we shall erase your personal data without the existence of a request on your part.

e) Right to data portability
You are entitled to request the provision of the personal data communicated to us in a format that enables the transfer to another point.

f) Right to lodge a complaint with a supervisory authority
You have the possibility to lodge a complaint with a data protection supervisory authority.

Bayerisches Landesamt für Datenschutzaufsicht (Bavarian Authority for Data Protection Supervision) (BayLDA)
Promenade 27, D-91522 Ansbach
Telephone: +49 981 53-1300
Fax: +49 981 53-981300

You can open a complaint form of the Bavarian Authority for Data Protection Supervision via the following link: https://www.lda.bayern.de/de/beschwerde.html

g) Right of objection
You have the possibility to withdraw your consent to the use of your personal data for internal pur-poses at any time with effect for the future. For this it is sufficient to send a corresponding e-mail to datenschutz@raico.de. Such a withdrawal, however, does not affect the lawfulness of the processing procedures formerly performed by us. This shall not affect the data processing with regard to all other legal basis, such as contract initiation, for example.

Protection of your personal data
We take state-of-the-art contractual, organisational and technical safety precautions to ensure that the requirements of the data protection laws are adhered to and that the data processed by us is protected against accidental or wilful manipulation, loss, destruction or access by unauthorised per-sons.

The safety precautions include in particular the encrypted transfer of data between your browser and our server. A 128-bit SSL (AES 128) encryption technology is applied for this purpose. This includes your IP address.

In doing so, your personal data is protected within the scope of the following points (excerpt):

a) Protection of the confidentiality of your personal data
We have taken various precautions to protect the confidentiality of your personal data stored by us by means of access control measures.

b) Protection of the integrity of your personal data
We have taken various precautions to protect the integrity of your personal data stored by us by means of forwarding and input control measures.

c) Protection of the availability of your personal data
We have taken various precautions to protect the availability of your personal data stored by us by means of processing and availability control measures.

The security precautions applied are continually improved according to technological developments. Despite these precautions we are unable to guarantee the security of the transfer of your personal data to our website due to the insecure nature of the internet. Therefore, any data transfer you make to our website shall take place at your own risk.

Protection of minors

Persons below the age of 16 may not transfer personal data to us without the consent of the par-ents or legal guardians. Persons below the age of 16 may only communicate personal data to us with the explicit consent of the parents or legal guardians or the persons are aged 16 or older. This data is processed in compliance with this data protection declaration.

Protection of the under-aged

Persons below the age of 18 may not transfer personal data to us without the consent of the par-ents or legal guardians. Persons below the age of 18 may only communicate personal data to us with the explicit consent of the parents or legal guardians. This data is processed in compliance with this data protection declaration.

Cookies

We use cookies. Cookies are small text files, which are stored locally on the clipboard of your inter-net browser. The cookies enable your internet browser to be recognised. The files are used to help the browser navigate through the online content and enable the full use of all functions.

Our website uses: SESSID (storage of the current visitor session), __utm* (Google Analytics tracking information)

Control of cookies by the user

Browser-Cookies: You can set all browsers so that cookies are only accepted upon request. You can also select the setting that only cookies whose sites are currently being visited are accepted. All browsers offer functions that enable the selective deletion of cookies. The acceptance of cookies can also be gen-erally deactivated, which may, however, mean that restrictions in user friendliness of this website may have to be accepted.

Use of first-party cookies (Google Analytics cookie)

Google Analytics cookies record:

Unique users– Google Analytics cookies collect and group your data. All activities during a visit are sum-marised. When setting Google Analytics cookies, a differentiation is made between users and unique users.

Activities of the users– Google Analytics cookies also store data regarding the start and end time of a visit to the website and how many pages you have viewed. When closing the browser or in the case of longer periods if inactivity of the user (standard 30 minutes), the user session is finished and the cookie records the visit as terminated. The date and time of the first visit are still recorded. The total number of visits per unique user is also recorded. External link: http://www.google.com/analytics/terms/de.html

You can prevent the collection of the data related to your use of the online content generated by the cookie (incl. your IP address) to Google and the processing of the data by Google, by down-loading and installing the browser plug-in available under the following link: External link: http://tools.google.com/dlpage/gaoptout?hl=de.

Further information is available under the item "Web analysis service Google Analytics / Universal Analytics".

Application of third-party cookies
In our online content, third-party providers set [additional] cookies (third-party cookies) by import-ing editorial texts or adverts. These third-party providers are also subject to strict data protection regulations with regard to the collection of personal data.

Lifespan of the cookies used
Cookies are managed by the web server of our website. This website uses: [Transient cookies/session cookies (one-time use) Lifespan: Until this web content is closed] [Persistent cookies (permanent browser identification) Lifespan: 30 days]

Deactivating or removing cookies (opt-out)
Each web browser offers possibilities for restricting and deleting cookies. For more information, please refer to the following websites:
- Internet Explorer:
http://windows.microsoft.com/en-GB/windows7/How-to-manage-cookies-in-Internet-Explorer-9
- Firefox:
https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-yourcomputer?redirectlocale=en-US&redirectslug=Cookies
- Google Chrome:
https://support.google.com/chrome/answer/95647?hl=en
- Safari:
https://support.apple.com/de-de/HT201265

Web analysis service Google Analytics / Universal Analytics

We use Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer and enable the analysis of your use of the website. The information generated by the cookies with regard to the use of this website is usually transferred to a Google server in the USA and stored there. This means that a data transfer to a third country occurs. It is taken into consideration here that correspondingly suitable/appropriate guarantees exist and that enforceable rights and effective legal remedies are available.

You can obtain a copy of the suitable guarantees under the following links:

Privacy shield
Standard contractual clauses

However, in case of an activation of the IP anonymisation on our website, your IP address is short-ened beforehand by Google within the member states of the European Union or in other contractual states of the Agreement on the European Economic Area.

The full IP address is only transferred to a Google server in the USA and shortened there in excep-tional cases. On our behalf, Google will use this information to analyse your use of the website, to compile reports on the website activities and to render further services associated with the website and internet use to us. The IP address transmitted by your browser within the framework of Google Analytics is not collected together with other Google data. You can prevent the storage of the cook-ies by making an appropriate setting in your browser software. We must hereby inform you though, that in this case, you may not be fully able to utilise certain functions of this website.

We would like to point out that this website uses Google Analytics with the extension "_anonymizeIp()" and that therefore, IP addresses are only processed in a shortened form, in order to rule out the possibility of the individual identification of a person.

We also use Google Analytics reports for the collection of demographic features and interests.

The data we send, which is linked with cookies, user identifications (e.g. User ID) or advertising IDs is automatically erased after 14 months. The erasure of data whose storage period is reached takes place automatically once a month. You will find further information on user conditions and data protection at https://www.google.com/analytics/terms/de.html or https://policies.google.com/?hl=de

You can furthermore prevent the collection of the data related to your use of the website and gen-erated by the cookie (incl. your IP address) to Google and the processing of said data by Google, by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser plug-in or within browsers on mobile devices, the following link applies in order to set an opt-out cookie, which prevents the future collection by Google Analytics within this website (this opt-out cookie works only in this browser and only for this domain; for deletion of the cookies in this browser click on the link again):

Deactivate Google Analytics

Change of our data protection regulations

We reserve the right to adjust our data protection declaration from time to time, so that it is always in line with the current legal requirements or to implement any changes of our services on the data protection declaration. This could, for example, be the introduction of new services. The new data protection declaration is then applicable upon your next visit.

Trademark protection

Each of the brand names and trademarks named here is the property of the respective company. The mentioning of brands and names occurs for information purposes only.

C. Provisions specifically relating to Russia

The following shall apply for users established in the Russian Federation:

The above-mentioned services of our website are not provided for citizens of the Russian Federa-tion, with their place of residence in Russia.

If you are a Russian citizen living in Russia, you are herewith expressly informed that the provision of any personal data to us via this website takes place at your own risk and under your own re-sponsibility. Furthermore, you declare that you agree to the fact that we shall not be held liable for any non-compliance with the laws of the Russian Federation whatsoever.