Data protection

We, RAICO Bautechnik GmbH, are responsible for this online offer and, as a tele-service provider, we are obligated to inform you regarding the type, scope and purpose of the collection and use of personal data in a precise, transparent, comprehensible and easily accessible form at the beginning of your visit to our online offer. The content of the instructions must be made accessible to you at all times. We are therefore obligated to inform you as to what personal data is processed and used. Personal data is considered to be all information referring to an identified or identifiable natural person.

We attach great importance to the security of your data and to compliance with data protection provisions. The collection, processing and use of personal data is subject to the provisions of the currently applicable European and national laws.

With the following data protection declaration, we would like to inform you as to how we handle your personal data and how you can contact us.

We have appointed a data protection officer for our company, who you can contact as follows if you have any questions:

Anwaltskanzlei Schenk Datenschutz Rechtsanwaltsgesellschaft mbH
Auf der Wies 18
87727 Babenhausen
Telephone +49 8333 9269 360
Fax +49 8333 9269 361

A. General

For improved comprehensibility, no distinction is made in our data protection declaration between genders. Following the principles of equality, the relevant terms apply to both genders.

Please refer to Article 4 of the EU General Data Protection Regulation (GDPR) for information re-garding definitions use such as e.g. "personal data" or its "processing".

The personal data of the user processed within the framework of this online offer include inventory data (e. g. name and addresses of customers), contract data (e.g. services requested, names of persons responsible, payment information), usage data (e.g. visited websites of our online offer, interest in our products) and content data (e.g. entries in the contact form).

"Users" comprises all categories of persons affected by data processing. These include, for instance, our business partners, customers, interested parties and other visitors of our online offer.

B. Specific

Data Protection Declaration

We guarantee that we only collect, process, save and use your relevant data in conjunction with the processing of your inquiries as well as for internal purposes, and also to render the services or provide the contents you have requested.

Basic principles for data processing

We process the personal data of the users only in compliance with the relevant data protection regulations. This means that the data of the users is only processed if legal permission exists, i.e.
- in order to render our contractual services (e.g. processing of orders) of where it is specified by law,
- your consent is given, and
- due to our legitimate interests (i. e. interest in the analysis, optimisation and economic opera-tion and safety of our online offer in the sense of Art. 6 par. 1 lit. f. GDPR, in particular for the range measurement, development of profiles for advertising and marketing purposes as well as the collection of access data and use of the services of third-party providers).

We would also like to show you where the above-mentioned legal bases are regulated in the GDPR:

Consent: Art. 6 par. 1 lit. a. and Art. 7 GDPR
processing for the fulfilment of our services and the im-plementation of contractual measures: Art. 6 par. 1 lit. b GDPR
Processing for the fulfilment of our contractual obligations: Art. 6 par. 1 lit. c GDPR
Processing for the protection of our legitimate interests: Art. 6 par. 1 lit. f GDPR

Data transfer to third parties

Disclosure of data to third parties takes place only within the framework of statutory specifications. We only disclose the data of the users to a third party if this is necessary, for example, for contrac-tual purposes or on the basis of legitimate interests in the economic and effective operation of our business division.

If we deploy a sub-contractor to provide our services, we shall take appropriate legal precautions as well as corresponding technical and organisational measures to ensure the protection of the person-al data in accordance with the relevant legal requirements.

Data transfer to a third country or an international organisation

Third countries are understood to be countries in which the GDPR is not directly applicable law. This generally comprises all countries outside the EU, or the European Economic Area.

There is no data transfer to a third country. 

Storage duration of your personal data

We abide by the basic principles of data economy and data avoidance. This means that we only save the personal data that you provided to us long enough to fulfil the above-stated purposes or as determined by the various storage periods required by law. If the respective purpose is no longer given or after expiration of the corresponding periods, your data is blocked or erased as a routine procedure in compliance with the legal requirements.

For this purpose, we have prepared an in-house concept to ensure this procedure.

Contacting RAICO Bautechnik GmbH

If you contact us via e-mail or by using our contact form, you declare that you agree to the elec-tronic communication. Personal data is collected within the framework of establishing contact with us. Which data is collected when using a contact form is evident from the respective contact form. Your data is safely (SSL encrypted) transferred. The details you provide are used exclusively for the purpose of processing the inquiry as well as for any possible follow-up questions.

We would like to inform you of the legal bases for this:

processing for the fulfilment of our services and the im-plementation of contractual measures: Art. 6 par. 1 lit. b GDPR

processing for the protection of our legitimate interests: Art. 6 par. 1 lit. f GDPR

We use a software for the maintenance of customer data (CRM system) or a comparable software on the basis of our legitimate interests (efficient and fast processing of user inquiries).

We would like to point out that e-mails can be read or changed during transfer unnoticed and with-out authorisation. Furthermore, we would like to draw your attention to the fact that we use a software to filter unwanted e-mails (spam filter). Through the spam filter, e-mails may be rejected if they are incorrectly identified as spam mails due to certain features.

Which rights do you have?

a) Right of access
You have the right to free information regarding your stored personal data. Upon request we will inform you in writing, in compliance with applicable law, as to which personal data we have stored. This also includes the origin and recipient of your data as well as the purpose of the data pro-cessing.

b) Right to rectification
You have the right to have any incorrect data stored by us rectified. Here you can request a re-striction of processing, e.g. if the correctness of your personal data is contested.

c) Right to block
You can also have your data blocked. However, to take a block of your data into consideration at any time, said data must be kept in a blocked file for control purposes.

d) Right to erasure
You can also request the erasure of your personal data, if no statutory storage obligations exist. Insofar as such an obligation exists, we will block your data as wished. If the corresponding legal requirements exist, we shall erase your personal data without the existence of a request on your part.

e) Right to data portability
You are entitled to request the provision of the personal data communicated to us in a format that enables the transfer to another point.

f) Right to lodge a complaint with a supervisory authority
You have the possibility to lodge a complaint with a data protection supervisory authority.

Bayerisches Landesamt für Datenschutzaufsicht (Bavarian Authority for Data Protection Supervision) (BayLDA)
Promenade 27, D-91522 Ansbach
Telephone: +49 981 53-1300
Fax: +49 981 53-981300

You can open a complaint form of the Bavarian Authority for Data Protection Supervision via the following link:

g) Right of objection
You have the possibility to withdraw your consent to the use of your personal data for internal pur-poses at any time with effect for the future. For this it is sufficient to send a corresponding e-mail to Such a withdrawal, however, does not affect the lawfulness of the processing procedures formerly performed by us. This shall not affect the data processing with regard to all other legal basis, such as contract initiation, for example.

Protection of your personal data
We take state-of-the-art contractual, organisational and technical safety precautions to ensure that the requirements of the data protection laws are adhered to and that the data processed by us is protected against accidental or wilful manipulation, loss, destruction or access by unauthorised per-sons.

The safety precautions include in particular the encrypted transfer of data between your browser and our server. A 128-bit SSL (AES 128) encryption technology is applied for this purpose. This includes your IP address.

In doing so, your personal data is protected within the scope of the following points (excerpt):

a) Protection of the confidentiality of your personal data
We have taken various precautions to protect the confidentiality of your personal data stored by us by means of access control measures.

b) Protection of the integrity of your personal data
We have taken various precautions to protect the integrity of your personal data stored by us by means of forwarding and input control measures.

c) Protection of the availability of your personal data
We have taken various precautions to protect the availability of your personal data stored by us by means of processing and availability control measures.

The security precautions applied are continually improved according to technological developments. Despite these precautions we are unable to guarantee the security of the transfer of your personal data to our website due to the insecure nature of the internet. Therefore, any data transfer you make to our website shall take place at your own risk.

Protection of minors

Persons below the age of 16 may not transfer personal data to us without the consent of the par-ents or legal guardians. Persons below the age of 16 may only communicate personal data to us with the explicit consent of the parents or legal guardians or the persons are aged 16 or older. This data is processed in compliance with this data protection declaration.

Protection of the under-aged

Persons below the age of 18 may not transfer personal data to us without the consent of the par-ents or legal guardians. Persons below the age of 18 may only communicate personal data to us with the explicit consent of the parents or legal guardians. This data is processed in compliance with this data protection declaration.




Web analytics by Matomo

1. On our download page, the web analytics platform Matomo analyzes our users’ browsing behavior on our behalf. The use of Matomo does not entail the transmission of data to servers that are outside of RAICO’s control, nor are data shared with third parties.

2. We operate Matomo in a version that does not require cookies. In other words, no Matomo cookies are stored on your computer for purposes of web analytics. To analyze the use of the download page, your IP address as well as information such as time stamp, websites visited and your language settings are collected and then stored on our server.

The download page uses Matomo with the “AnonymizeIP” extension. As a result, IP addresses are processed in truncated form and cannot be matched to individuals directly. The IP address transmitted via Matomo from your browser is not combined with other data we collect. The legal basis for the use of Matomo is Art. 6 (1) lit. f of the General Data Protection Regulation (GDPR).

3. You can prevent the use of Matomo by unchecking the following box, thereby activating the opt-out plug-in:


If you do so, an opt-out cookie is placed in your browser that prevents Matomo from storing usage data. If you delete your cookies, you will also delete the Matomo opt-out cookie, in which case the opt-out needs to be reactivated if and when you visit the download page again.

For detailed information on the privacy settings of the Matomo software, please see



We use the information you provide within the framework of the whistleblowing system for, among other things, the purpose of verifying and documenting the reports, for internal investigations and, if necessary, for passing it on to government agencies (such as the police, prosecution or courts). We assure all whistleblowers of confidential processing. The legal basis is the fulfilment of legal obligations according to Art. 6 para. 1 p. 1 lit. c GDPR.


Change of our data protection regulations

We reserve the right to adjust our data protection declaration from time to time, so that it is always in line with the current legal requirements or to implement any changes of our services on the data protection declaration. This could, for example, be the introduction of new services. The new data protection declaration is then applicable upon your next visit.


Data protection information:

Data protection information for customers
Data protection information for applicants